Hassle Free 30-Day Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund minus original shipping cost. We'll also pay the return shipping costs if the return is a result of our error. 


Packing and Sending Your Return

  1. Once you have received your Return Merchandise Authorization, pack the items securely in a box or package. You can use the package the items arrived in or another box/package, if you prefer. Please ensure all old shipping labels and bar-codes have been removed.
  2. Affix the shipping label from the shipper of your choice securely to the outside of the box/package.
  3. Send your Return to us using an insured or track-able shipper that is most convenient for you.
Please note: Some items are non-returnable. Be sure to check the item description for notes regarding this. Vacuum Presses are non-returnable items.

Sales Tax

Sales tax is only collected on orders shipped to Idaho addresses. It is the purchaser's responsibility to pay any applicable sales or use tax to their state if the order was not delivered to a Idaho address.

HD Industrial Design is not required to, and does not, collect Washington sales or use tax. Under Washington law, purchases are not tax-exempt merely because a seller is not required to collect Washington’s tax. Washington law requires Washington purchasers to review untaxed purchases and, if any tax is owed, file a Washington use tax return and pay any tax due. Visit dor.wa.gov/consumerusetax for more information.

Delivery Requirements
If you place an order over $200 we may require that to be shipped to the billing address on file with your credit card company. On orders over $200 we will require a signature on the shipment. If you aren't available to accept a delivery, you may need to contact the carrier to hold that package at their closest location until you can pick it up and sign for it. This is for buyer and seller fraud protection in compliance with credit card processing rules.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of HD Industrial Design. The collective work includes works that are licensed to HD Industrial Design Copyright 2006-2017, HD Industrial Design ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with HD Industrial Design or purchasing HD Industrial Design products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with HD Industrial Design or to purchase HD Industrial Design products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by HD Industrial Design. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of HD Industrial Design used in the site are trademarks or registered trademarks of HD Industrial Design

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, HD Industrial Design disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. HD Industrial Design does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. HD Industrial Design does not make any warantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
HD Industrial Design shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if HD Industrial Design has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a HD Industrial Design product is mistakenly listed at an incorrect price, or stock status, HD Industrial Design reserves the right to refuse or cancel any orders placed for product listed at the incorrect price, or availability. HD Industrial Design reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, HD Industrial Design shall issue a credit to your credit card account in the amount of the incorrect price. Stock status of items can be subject to change without notice.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by HD Industrial Design without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

HD Industrial Design may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to HD Industrial Design

Your use of this site shall be governed in all respects by the laws of the state of Texas, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of HD Industrial Design products) shall be in the state or federal courts located in Boise County, Idaho. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of HD Industrial Design products) must be commenced within one (1) year after the claim or cause of action arises. HD Industrial Design's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. HD Industrial Design may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a HD Industrial Design or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
HD Industrial Design does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, HD Industrial Design is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, HD Industrial Design reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to HD Industrial Design in its sole discretion.

You agree to indemnify, defend, and hold harmless HD Industrial Design, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, HD Industrial Design may link to sites operated by third parties. However, even if the third party is affiliated with HD Industrial Design, HD Industrial Design has no control over these linked sites, all of which have separate privacy and data collection practices, independent of HD Industrial Design These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, HD Industrial Design seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).